About

Dean of Graduate School

İstanbul Okan University, İstanbul - Turkey

2018-Present

Currently works as the Dean of Graduate School. he is a member of Faculty of Management and Administrative Sciences. Concentrated on the area of Marketing, teaches Marketing Management, Strategic Marketing, Marketing Research, International Marketing, Consumer Behavior, Brand Management and Customer Relationship Management courses. In addition to academic practices, acts as an Innovation mentor in TIM’s InoSuit program and provides consultancy services on innovation management for several companies from different industries. 

 

Senior Vice President (Int'l Network)

DenizBank A.Ş. İstanbul - Turkey

2013-2018

Managed International Subsidiaries Group team, who is responsible for the coordination of intra-group business activities, communication and operations of DenizBank Financial Services Group’s international subsidiaries. Coordinated mid and long-term strategic planning as well as business development of all international subsidiaries including DenizBank AG (Austria & Germany), DenizBank Moscow (Russian Federation), DenizBank Bahreyn, and Eurodeniz International (TRNC) in retail and corporate banking business lines. 

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Executive Vice President (Business Dev.)

DenizBank A.G. Wien - Austria

2010-2013

Worked as the Executive Vice President responsible for the Business Development in Austrian and German markets. Managed the team responsible for the planning, organizing and implementing distribution channel strategies including the expansion of physical branch network, improvement of alternative distribution as well as digital and direct marketing channels. Contributed to the development of new products, new business partnerships and expansion of distribution network in Austria and Germany which consequently contributed to the creation of a franchise value of 10 billion € in assets generating a net income of more than 400 million € between 2010 and 2013. 

 

Executive Vice President (Retail Banking)

DenizBank CJSC Moscow - Russian Fed. 

2007-2010

Worked as the Executive Vice President responsible for the Retail Banking Coordination in Russian market. Planned, coordinated and executed the operational and technical preparation for the launch of retail business in Russian Federation with a team of more than 150 employees composed from international and local professionals. Coordinated the retail banking project team composed of IT, Operations, Finance, Marketing and Sales teams as well as several software vendors. Developed the first multi-purpose credit card (Bonus, Installments, Instant Credit) and managed the relationships with co-branded credit card partners to expand the distribution network of the credit card programme. 

 

Marketing Manager (Retail Banking)

DenizBank A.Ş. İstanbul - Turkey

2004-2007

Worked as the Marketing Manager responsible from retail banking in Turkish market. Planned and implemented overall mid-term retail banking as well as segmentation and targeting strategies. Contributed to the improvement of retail customer experience by implementing customized marketing mix for different customer segments, targeted RFM campaigns and loyalty programs. Introduced co-branded credit card programs with Lufthansa and IDO and managed the customer portfolio to increase the customer retention rate and consequently customer equity. 

 

Key Account Manager (Merchant Relations)

Akbank T.A.Ş. İstanbul - Turkey

2001-2004

As a member of Merchant relations team managing the Axess Credit Card Program, managed the relationship with large merchant accounts of leading retail brands. Planned, organized and executed merchant-based campaigns to acquire new credit card customers, increase credit card turnover and income. Contributed to the development of Merchant network by acquiring new branded merchants from clothing, oil, and consumer electronic industries.

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Other Positions (Retail Banking)

Bankapital, Dışbank, Sitebank, Inter Sigorta

1997-2001

BanKapital, Account Manager, Istanbul, 1999-2001

Dışbank, Account Manager Retail Banking, Istanbul, 1999 SiteBank, Account Manager Retail Banking, Istanbul, 1998-1999

Inter Sigorta, Corporate Marketing, Istanbul, 1997-1998

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